FAQs

Need help? Take a look at our answers below.

All our offers are month to month subscriptions. No long-term contract commitment required.
Anyone with a MTN sim card on a post paid or top up contract package.
No, unused data will expire at the end of the month, and new data will be allocated on the 1st of the new month.
You will receive a confirmation SMS and email once your APN access has been confirmed. You can then switch over to the 'tfgdata' APN. For help on how to do this click here "Setting up APN"
MTN's network is LTE ready, and will be available provided your SIM and mobile device are LTE compatible.
No. Only MTN clients will be able to make use of TFGdata's mobile data
Our data services are only available in the Republic of South Africa, where we have coverage. International Roaming will not be possible.
You can use the MTN coverage map as a guideline to the areas (within the Republic of South Africa) that will be covered, and by which services.
APN stands for Access Point Name. This is a setting on your device that enables you to connect to a network in order to make use of data services.
No – the service is based on your MSISDN i.e. your cell number therefore no action is required.